To ensure that your case processing goes as smoothly as possible, here are some tips on how to submit your case-relevant documents to our lawyers.
Digital Documents
If your documents are stored digitally, you can send them directly to us. We prefer documents in the following Windows-compatible file formats:
- Word documents: Use the DOCX format, which is the standard for Word.
- Excel spreadsheets: For tables or lists, the Excel format (XLSX) is preferred.
- PowerPoint presentations: The PowerPoint format (PPTX) is ideal for presentation materials.
- PDF files: Ideal for documents that should not be edited, as PDF maintains the original formatting.
- Images: Send images in JPG or PNG format. For documents, we recommend using a scanner app for the best possible result.
Are You a Mac User?
For Mac users with documents in Pages, Numbers, or Keynote: Please convert to PDF or DOCX before sending them to us. Use “Export” or “Save As” in the application to select the format. This ensures we can open and process your documents without delays.
For more instructions on how to convert Mac documents to a compatible format, visit Apple Support.
Physical Documents
If you only have physical copies of your documents and need to send them to us digitally but do not have access to a scanner, we strongly recommend using a scanner app on your smartphone. This is preferable to taking a picture of the documents with your phone’s camera.
Genius Scan
This app is free and does not require the creation of an account. We recommend ensuring good lighting to improve the quality of the scanned documents.
- Android: Available on Google Play.
- iPhone: Available on the App Store.
How to Use Genius Scan:
- Tap the plus symbol.
- Position your phone over the document. The app will automatically scan the document.
- Add more documents if necessary. When you are finished, tap “Done.”
- Select the sharing icon, either on iPhone (the symbol) or Android (checkmark).
- Choose the email program you use and send the documents to the correct recipient.
Security and Privacy
When sending documents digitally, it is important to consider security and privacy. Ensure you send documents through secure channels that protect your personal information. Consider using encrypted email services or a secure file transfer solution, especially when sharing sensitive or confidential information. This helps protect your personal data and ensures that it is only accessible to those who need it for your case.
Password-protect documents: Before sending sensitive documents, consider protecting them with a password. Both Microsoft Office and PDF documents can be password-protected before being sent as attachments.